Help Center
How can we help you today? Search our resources or browse by category to find the answers you need.
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- → Integration Help
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- → Admin Training
- → Campaign Creation
- → Reporting Deep Dive
Frequently Asked Questions
How do I import users into WatchSecure?
You can import users via CSV upload, Azure AD sync, Google Workspace sync, or our REST API. Navigate to Settings → Users → Import to get started.
How realistic are the phishing simulations?
Our simulations use real-world attack patterns, AI-generated content, and customizable templates that mimic actual phishing campaigns. They are updated weekly based on current threat intelligence.
Can I customize training content?
Yes! Professional and Enterprise plans include our Training Builder, allowing you to create custom modules, upload videos, add quizzes, and brand content with your logo and colors.
What integrations are supported?
We integrate with Microsoft 365, Google Workspace, Slack, Okta, Azure AD, AWS, Splunk, CrowdStrike, and 40+ other platforms. Custom integrations are available via our API.
How is pricing calculated?
Pricing is based on the number of users in your organization. Volume discounts are available for organizations with 500+ users. Contact sales for enterprise pricing.
Email Support
support@watchsecure.app
Response within 24 hours
Phone Support
Enterprise customers only
24/7 priority hotline
Business Hours
Mon-Fri: 9AM - 6PM IST
Sat: 10AM - 2PM IST
Still need help?
Contact Us